Common Support Topics
Account access
Help with email sign-in, Google or Apple sign-in, session issues, and account settings.
Scanning and imports
Help with camera access, image quality, document import, and AI extraction review.
Sync and storage
Help with local records, cloud sync, missing documents, or device changes.
Subscriptions
Help with paid tiers, entitlement status, app store subscription management, and restore questions.
Data Export
Inside the app, open Settings and choose the data export option. DossiCare prepares a JSON bundle for records available to your signed-in account on that device.
Account Deletion
Inside the app, open Settings and choose Delete Account. You can also read the full Account Deletion instructions or contact support@dossicare.com if you cannot access your account.
Helpful Links
Emergency And Medical Questions
DossiCare support cannot provide medical advice. Contact a qualified healthcare professional for health questions and emergency services for urgent symptoms.